> ## Documentation Index
> Fetch the complete documentation index at: https://docs.aide.app/llms.txt
> Use this file to discover all available pages before exploring further.

# See who signed in and what changed in the audit log

> The audit log is a record of every sign-in and every change to your workspace's settings: who made it, when, from where, and what it changed.

The audit log is a record of every sign-in and every change to your workspace's settings: who made it, when, from where, and what it changed. When a setting changes unexpectedly, you can look it up instead of asking around. Find it in **Settings > Audit log**.

## Who can open it

Owners and admins. A teammate with the Agent role sees a note that the audit log is for owners and admins.

## What is recorded

* **Sign-ins.** Signing in and out, password resets, and switching into this account from another one.
* **Team.** Teammates joining, being updated or removed, ownership transfers, and invitations sent, resent and revoked.
* **Account.** Account settings, plan changes, cancellations and ended trials, API keys created and revoked, and webhook endpoints created, edited, deleted and their signing secrets rotated.
* **Integrations and channels.** Integrations connected, disconnected and set up, inbox changes, mailboxes and sending domains added, AI reply settings for a mailbox or inbox, the chat widget's settings, and which events each Slack channel is notified about.
* **AI agents.** Agents created, edited, duplicated, deployed, paused and deleted, inboxes given to or taken from an agent, and instructions added, edited and deleted.
* **Automation.** Procedures, topics, topic categories, topic examples, topic suggestions, macros and templates.
* **Helpdesk settings.** Helpdesk settings, routing rules, sender rules, SLA policies, schedules, saved views and custom fields.
* **Knowledge.** Knowledge sources, collections, articles (created, edited, published, unpublished, moved and deleted), business information and product pairings.
* **Order actions.** Every approved or rejected order action that was waiting for approval.

Saving a setting without changing it doesn't add an event.

Procedures appear in the log under the older name: the resource is **Scenario** and the events read "Created a scenario", "Updated a scenario" and "Deleted a scenario".

## Who a change is attributed to

The **Actor** column shows who made the change, and a second line shows how when it was not made in the dashboard:

* **A teammate**: shown by name. A teammate who has since left is still shown by the name they had.
* **An API key**: shown by the key's name, with **API key** and **via API**.
* **An AI app** such as Claude or ChatGPT: shown as the teammate who connected it, with **via MCP**.
* **Aide Superintelligence**: shown as the teammate who asked, with **via Aide Superintelligence** (see [Ask Aide: set up and improve Aide with Aide Superintelligence](https://docs.aide.app/getting-started/aide-superintelligence.md)).
* **The Aide panel in Zendesk or Front, or Aide in your Shopify admin**: shown as the teammate, with **via Agent panel** or **via Shopify admin**.
* **Aide support**: shown as **Aide staff**. When Aide support opens your account, the log records "Aide staff opened this account".
* **Aide itself**: shown as **Aide**, for changes the product makes on its own, such as macros and custom fields synced from your helpdesk.

## See what changed

Click an event to open it. The **Event** section shows when it happened, who did it, where it came from, what it changed and the IP address. The **Changes** section shows each changed setting before and after.

For long text, such as an article, an agent's instructions or a procedure, you see only the lines that changed: removed lines in red and added lines in green.

Secrets, such as API keys and webhook signing secrets, are recorded as changed. Their values are never recorded.

## Filter the log

Use the controls above the table:

* **Date range**
* **Teammate**: one teammate, or **Everyone**
* **Resource**: for example **Sign-in**, **Teammate**, **AI agent** or **Article**
* **Event**: one event, such as "Deployed an AI agent". Choosing a resource first shortens this list to that resource's events.

**Clear filters** resets them. Filters are kept in the page's address, so you can bookmark a filtered view or send the link to another owner or admin.

The log shows the newest events first. Click **Load more** at the bottom for older ones, and **Refresh** to pick up new ones.

## Export to CSV

Click **Export CSV** to download the events that match your filters.

* An export covers at most 90 days. With no date range set, it covers the last 90 days. If your date range is longer than 90 days, the export is refused: shorten the range and export again.
* An export holds at most 50,000 events.
* Times in the file are in UTC.

## How long events are kept

Two years.

## Related

* See [Invite teammates and manage roles](https://docs.aide.app/account/teammates-roles.md) for what each role can do.
* See [API keys and webhooks](https://docs.aide.app/developers/api-keys-webhooks.md) for creating and revoking API keys.


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