> ## Documentation Index
> Fetch the complete documentation index at: https://docs.aide.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Post v1sender classifications



## OpenAPI

````yaml /api-reference/openapi.json post /v1/sender-classifications
openapi: 3.1.0
info:
  title: Aide API
  version: '1'
  description: >-
    Aide's public API. The dashboard, personal access tokens and the MCP server
    all use these endpoints.


    **Authentication.** `Authorization: Bearer oat_…` (a teammate's access
    token) or `Authorization: Bearer aide_live_…` (a workspace API key, created
    by an owner or admin under Settings > Developers). Either is bound to one
    account; every resource is scoped to it, and another account's id answers
    404.


    **API keys** act as the workspace, not as a teammate. Operations that list
    `apiKey` under security accept them; everything else (the session, `me`,
    members, teams, billing, conversations, saved views, notifications, helpdesk
    and widget settings, and API keys themselves) answers 403
    `api_key_not_allowed`. A key with only the `read` scope gets 403
    `insufficient_scope` on writes (every method but `GET`, except `POST
    /v1/knowledge/search`, which only reads). A revoked, expired or unknown key
    answers 401 `invalid_api_key`. Requests are rate limited per key.


    **Webhooks.** Each delivery is a `POST` of the event JSON with
    `Aide-Event-Id`, `Aide-Event-Type`, `Aide-Delivery-Attempt` and
    `Aide-Signature: t=<unix seconds>,v1=<hex>`. `v1` is the HMAC-SHA256 of
    `${t}.${raw body}` keyed with the endpoint secret (`whsec_…`, the whole
    string). For 24 h after a rotation a second `v1`, signed with the previous
    secret, is included; accept the request if any `v1` matches and `t` is
    within 5 minutes. Answer 2xx within 10 s; anything else is retried with
    exponential backoff (8 attempts over about 4 h). An endpoint is disabled
    after 25 failed attempts in a row with no success for 24 h. Deduplicate on
    the event id.


    **Responses.** Successful bodies are wrapped as `{ data }`. Page-numbered
    lists add `metadata`: `total` (exact up to 10,000, then 10,000 with
    `totalIsCapped: true`), `totalIsCapped`, `perPage`, `currentPage`,
    `lastPage` and `hasMore`. `page` runs from 1 to 500, and a page that starts
    past the first 10,000 rows answers 422 `page_too_deep`. `GET
    /v1/conversations` also takes a `cursor` (not with `page`): its
    `metadata.nextCursor` pages on in the same sort without counting, and a
    cursor page has null `total`, `currentPage` and `lastPage`. Message threads
    page with `before` and `meta.nextCursor`.


    **Errors.** Every error is `{ error: { type, code, message, requestId,
    fields? } }`. Validation failures are 422 with one entry per field in
    `fields`.


    **Rate limits.** Throttled routes return `X-RateLimit-Limit` and
    `X-RateLimit-Remaining`; a 429 adds `Retry-After` and `X-RateLimit-Reset`.
servers:
  - url: https://app-api.aide.app
    description: Aide API
security: []
tags:
  - name: Account
  - name: Agent
  - name: AgentEntryPoint
  - name: AgentLinks
  - name: AgentPanelEvent
  - name: AgentPanelSessions
  - name: AgentTestConversation
  - name: Analytics
  - name: ApiKey
  - name: Attachment
  - name: Auth
  - name: Billing
  - name: ChannelActivity
  - name: ChannelConfiguration
  - name: ChannelSettings
  - name: ConnectedApp
  - name: ContactSync
  - name: Conversation
  - name: ConversationAi
  - name: ConversationCustomerContext
  - name: ConversationDraft
  - name: ConversationMacro
  - name: ConversationOrder
  - name: CustomField
  - name: EmailMailbox
  - name: EmailPreferences
  - name: GoogleSessions
  - name: HelpdeskSetting
  - name: Integration
  - name: IntegrationAiAgentRule
  - name: IntegrationSidebar
  - name: Invitation
  - name: KnowledgeCollection
  - name: KnowledgeDocument
  - name: KnowledgeEntity
  - name: KnowledgeSource
  - name: Macro
  - name: Me
  - name: Member
  - name: MessageFeedback
  - name: MessageSender
  - name: Notification
  - name: NotificationChannel
  - name: OauthAuthorization
  - name: Order
  - name: OrderAction
  - name: Plan
  - name: PolicyQuestion
  - name: Product
  - name: ProductPairing
  - name: Proposal
  - name: ReplyTemplate
  - name: RoutingRule
  - name: SavedView
  - name: Scenario
  - name: ScenarioBackfill
  - name: Schedule
  - name: SenderClassification
  - name: SenderRule
  - name: ShopifyStaffLinks
  - name: SlaPolicy
  - name: Team
  - name: Topic
  - name: TopicSuggestion
  - name: WebhookEndpoint
  - name: Widgets
paths:
  /v1/sender-classifications:
    post:
      tags:
        - SenderClassification
      operationId: sender_classification.store
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              properties:
                message:
                  type: object
                  properties:
                    channel:
                      enum:
                        - email
                        - gorgias
                        - zendesk
                        - front
                        - whatsapp
                        - messenger
                        - instagram
                    from:
                      type: string
                      minLength: 1
                      maxLength: 500
                    replyTo:
                      type: string
                      minLength: 1
                      maxLength: 500
                    to:
                      type: array
                      items:
                        type: string
                        minLength: 1
                        maxLength: 500
                      maxItems: 50
                    subject:
                      type: string
                      maxLength: 500
                    body:
                      type: string
                      maxLength: 20000
                    headers:
                      type: string
                      maxLength: 20000
                    phone:
                      type: string
                      pattern: ^\+[1-9](?:[\s().-]{0,2}\d){7,14}$
                    senderId:
                      type: string
                      minLength: 1
                      maxLength: 128
                    name:
                      type: string
                      minLength: 1
                      maxLength: 500
                    inbox:
                      type: string
                      minLength: 1
                      maxLength: 128
                    threadKind:
                      enum:
                        - dm
                        - comment
                    postedVia:
                      enum:
                        - email
                        - web_form
                        - chat
                        - chat_transcript
                        - api
                        - helpdesk
                        - automation
                        - social
                        - other
                    author:
                      enum:
                        - customer
                        - teammate
                        - system
                  required:
                    - body
                  additionalProperties: false
                draft:
                  type: object
                  properties:
                    id:
                      type: string
                      minLength: 1
                      maxLength: 128
                    rule:
                      type: object
                      properties:
                        name:
                          type: string
                          minLength: 1
                          maxLength: 120
                        enabled:
                          enum:
                            - '1'
                            - 1
                            - 'true'
                            - true
                            - 'on'
                            - '0'
                            - 0
                            - 'false'
                            - false
                        match:
                          enum:
                            - all
                            - any
                        conditions:
                          type: array
                          items:
                            anyOf:
                              - type: object
                                properties:
                                  field:
                                    enum:
                                      - sender_address
                                      - recipient_address
                                  op:
                                    type: string
                                    enum:
                                      - in
                                  value:
                                    type: array
                                    items:
                                      type: string
                                      format: email
                                      maxLength: 255
                                    minItems: 1
                                    maxItems: 1000
                                    uniqueItems: true
                                required:
                                  - field
                                  - op
                                  - value
                                additionalProperties: false
                              - type: object
                                properties:
                                  field:
                                    type: string
                                    enum:
                                      - sender_domain
                                  op:
                                    type: string
                                    enum:
                                      - in
                                  value:
                                    type: array
                                    items:
                                      type: string
                                      maxLength: 255
                                      pattern: ^(?=.{1,255}$)([a-z0-9-]+\.)+[a-z]{2,}$
                                    minItems: 1
                                    maxItems: 1000
                                    uniqueItems: true
                                required:
                                  - field
                                  - op
                                  - value
                                additionalProperties: false
                              - type: object
                                properties:
                                  field:
                                    enum:
                                      - sender_name
                                      - subject
                                      - body
                                  op:
                                    type: string
                                    enum:
                                      - contains
                                  value:
                                    type: string
                                    minLength: 1
                                    maxLength: 500
                                required:
                                  - field
                                  - op
                                  - value
                                additionalProperties: false
                              - type: object
                                properties:
                                  field:
                                    type: string
                                    enum:
                                      - subject
                                  op:
                                    type: string
                                    enum:
                                      - starts_with
                                  value:
                                    type: string
                                    minLength: 1
                                    maxLength: 500
                                required:
                                  - field
                                  - op
                                  - value
                                additionalProperties: false
                              - type: object
                                properties:
                                  field:
                                    enum:
                                      - sender_address
                                      - recipient_address
                                      - sender_name
                                      - subject
                                      - body
                                  op:
                                    type: string
                                    enum:
                                      - matches
                                  value:
                                    type: string
                                    minLength: 1
                                    maxLength: 200
                                required:
                                  - field
                                  - op
                                  - value
                                additionalProperties: false
                              - type: object
                                properties:
                                  field:
                                    type: string
                                    enum:
                                      - sender_phone
                                  op:
                                    type: string
                                    enum:
                                      - in
                                  value:
                                    type: array
                                    items:
                                      type: string
                                      pattern: ^\+[1-9](?:[\s().-]{0,2}\d){7,14}$
                                    minItems: 1
                                    maxItems: 1000
                                    uniqueItems: true
                                required:
                                  - field
                                  - op
                                  - value
                                additionalProperties: false
                              - type: object
                                properties:
                                  field:
                                    type: string
                                    enum:
                                      - sender_id
                                  op:
                                    type: string
                                    enum:
                                      - in
                                  value:
                                    type: array
                                    items:
                                      type: string
                                      minLength: 1
                                      maxLength: 128
                                    minItems: 1
                                    maxItems: 1000
                                    uniqueItems: true
                                required:
                                  - field
                                  - op
                                  - value
                                additionalProperties: false
                              - type: object
                                properties:
                                  field:
                                    type: string
                                    enum:
                                      - channel
                                  op:
                                    type: string
                                    enum:
                                      - in
                                  value:
                                    type: array
                                    items:
                                      enum:
                                        - email
                                        - gorgias
                                        - zendesk
                                        - front
                                        - whatsapp
                                        - messenger
                                        - instagram
                                    minItems: 1
                                    uniqueItems: true
                                required:
                                  - field
                                  - op
                                  - value
                                additionalProperties: false
                              - type: object
                                properties:
                                  field:
                                    type: string
                                    enum:
                                      - inbox
                                  op:
                                    type: string
                                    enum:
                                      - in
                                  value:
                                    type: array
                                    items:
                                      type: string
                                      minLength: 1
                                      maxLength: 128
                                    minItems: 1
                                    maxItems: 1000
                                    uniqueItems: true
                                required:
                                  - field
                                  - op
                                  - value
                                additionalProperties: false
                              - type: object
                                properties:
                                  field:
                                    type: string
                                    enum:
                                      - thread_kind
                                  op:
                                    type: string
                                    enum:
                                      - in
                                  value:
                                    type: array
                                    items:
                                      enum:
                                        - dm
                                        - comment
                                    minItems: 1
                                    uniqueItems: true
                                required:
                                  - field
                                  - op
                                  - value
                                additionalProperties: false
                              - type: object
                                properties:
                                  field:
                                    type: string
                                    enum:
                                      - posted_via
                                  op:
                                    type: string
                                    enum:
                                      - in
                                  value:
                                    type: array
                                    items:
                                      enum:
                                        - email
                                        - web_form
                                        - chat
                                        - chat_transcript
                                        - api
                                        - helpdesk
                                        - automation
                                        - social
                                        - other
                                    minItems: 1
                                    uniqueItems: true
                                required:
                                  - field
                                  - op
                                  - value
                                additionalProperties: false
                              - type: object
                                properties:
                                  field:
                                    type: string
                                    enum:
                                      - author
                                  op:
                                    type: string
                                    enum:
                                      - in
                                  value:
                                    type: array
                                    items:
                                      enum:
                                        - customer
                                        - teammate
                                        - system
                                    minItems: 1
                                    uniqueItems: true
                                required:
                                  - field
                                  - op
                                  - value
                                additionalProperties: false
                          minItems: 1
                          maxItems: 30
                        exceptions:
                          type: array
                          items:
                            anyOf:
                              - type: object
                                properties:
                                  field:
                                    enum:
                                      - sender_address
                                      - recipient_address
                                  op:
                                    type: string
                                    enum:
                                      - in
                                  value:
                                    type: array
                                    items:
                                      type: string
                                      format: email
                                      maxLength: 255
                                    minItems: 1
                                    maxItems: 1000
                                    uniqueItems: true
                                required:
                                  - field
                                  - op
                                  - value
                                additionalProperties: false
                              - type: object
                                properties:
                                  field:
                                    type: string
                                    enum:
                                      - sender_domain
                                  op:
                                    type: string
                                    enum:
                                      - in
                                  value:
                                    type: array
                                    items:
                                      type: string
                                      maxLength: 255
                                      pattern: ^(?=.{1,255}$)([a-z0-9-]+\.)+[a-z]{2,}$
                                    minItems: 1
                                    maxItems: 1000
                                    uniqueItems: true
                                required:
                                  - field
                                  - op
                                  - value
                                additionalProperties: false
                              - type: object
                                properties:
                                  field:
                                    enum:
                                      - sender_name
                                      - subject
                                      - body
                                  op:
                                    type: string
                                    enum:
                                      - contains
                                  value:
                                    type: string
                                    minLength: 1
                                    maxLength: 500
                                required:
                                  - field
                                  - op
                                  - value
                                additionalProperties: false
                              - type: object
                                properties:
                                  field:
                                    type: string
                                    enum:
                                      - subject
                                  op:
                                    type: string
                                    enum:
                                      - starts_with
                                  value:
                                    type: string
                                    minLength: 1
                                    maxLength: 500
                                required:
                                  - field
                                  - op
                                  - value
                                additionalProperties: false
                              - type: object
                                properties:
                                  field:
                                    enum:
                                      - sender_address
                                      - recipient_address
                                      - sender_name
                                      - subject
                                      - body
                                  op:
                                    type: string
                                    enum:
                                      - matches
                                  value:
                                    type: string
                                    minLength: 1
                                    maxLength: 200
                                required:
                                  - field
                                  - op
                                  - value
                                additionalProperties: false
                              - type: object
                                properties:
                                  field:
                                    type: string
                                    enum:
                                      - sender_phone
                                  op:
                                    type: string
                                    enum:
                                      - in
                                  value:
                                    type: array
                                    items:
                                      type: string
                                      pattern: ^\+[1-9](?:[\s().-]{0,2}\d){7,14}$
                                    minItems: 1
                                    maxItems: 1000
                                    uniqueItems: true
                                required:
                                  - field
                                  - op
                                  - value
                                additionalProperties: false
                              - type: object
                                properties:
                                  field:
                                    type: string
                                    enum:
                                      - sender_id
                                  op:
                                    type: string
                                    enum:
                                      - in
                                  value:
                                    type: array
                                    items:
                                      type: string
                                      minLength: 1
                                      maxLength: 128
                                    minItems: 1
                                    maxItems: 1000
                                    uniqueItems: true
                                required:
                                  - field
                                  - op
                                  - value
                                additionalProperties: false
                              - type: object
                                properties:
                                  field:
                                    type: string
                                    enum:
                                      - channel
                                  op:
                                    type: string
                                    enum:
                                      - in
                                  value:
                                    type: array
                                    items:
                                      enum:
                                        - email
                                        - gorgias
                                        - zendesk
                                        - front
                                        - whatsapp
                                        - messenger
                                        - instagram
                                    minItems: 1
                                    uniqueItems: true
                                required:
                                  - field
                                  - op
                                  - value
                                additionalProperties: false
                              - type: object
                                properties:
                                  field:
                                    type: string
                                    enum:
                                      - inbox
                                  op:
                                    type: string
                                    enum:
                                      - in
                                  value:
                                    type: array
                                    items:
                                      type: string
                                      minLength: 1
                                      maxLength: 128
                                    minItems: 1
                                    maxItems: 1000
                                    uniqueItems: true
                                required:
                                  - field
                                  - op
                                  - value
                                additionalProperties: false
                              - type: object
                                properties:
                                  field:
                                    type: string
                                    enum:
                                      - thread_kind
                                  op:
                                    type: string
                                    enum:
                                      - in
                                  value:
                                    type: array
                                    items:
                                      enum:
                                        - dm
                                        - comment
                                    minItems: 1
                                    uniqueItems: true
                                required:
                                  - field
                                  - op
                                  - value
                                additionalProperties: false
                              - type: object
                                properties:
                                  field:
                                    type: string
                                    enum:
                                      - posted_via
                                  op:
                                    type: string
                                    enum:
                                      - in
                                  value:
                                    type: array
                                    items:
                                      enum:
                                        - email
                                        - web_form
                                        - chat
                                        - chat_transcript
                                        - api
                                        - helpdesk
                                        - automation
                                        - social
                                        - other
                                    minItems: 1
                                    uniqueItems: true
                                required:
                                  - field
                                  - op
                                  - value
                                additionalProperties: false
                              - type: object
                                properties:
                                  field:
                                    type: string
                                    enum:
                                      - author
                                  op:
                                    type: string
                                    enum:
                                      - in
                                  value:
                                    type: array
                                    items:
                                      enum:
                                        - customer
                                        - teammate
                                        - system
                                    minItems: 1
                                    uniqueItems: true
                                required:
                                  - field
                                  - op
                                  - value
                                additionalProperties: false
                          maxItems: 30
                        outcome:
                          enum:
                            - customer
                            - automated
                            - ignore
                            - form_submission
                            - transcript
                        relay:
                          type:
                            - object
                            - 'null'
                          properties:
                            email:
                              type:
                                - string
                                - 'null'
                              minLength: 1
                              maxLength: 60
                            name:
                              type:
                                - string
                                - 'null'
                              minLength: 1
                              maxLength: 60
                          required: []
                          additionalProperties: false
                      required:
                        - name
                        - conditions
                        - outcome
                      additionalProperties: false
                  required:
                    - rule
                  additionalProperties: false
              required:
                - message
      responses:
        '200':
          description: OK
          headers:
            X-RateLimit-Limit:
              $ref: '#/components/headers/X-RateLimit-Limit'
            X-RateLimit-Remaining:
              $ref: '#/components/headers/X-RateLimit-Remaining'
          content:
            application/json:
              schema:
                type: object
                properties:
                  data:
                    $ref: '#/components/schemas/SenderClassification'
                required:
                  - data
        '401':
          $ref: '#/components/responses/Unauthenticated'
        '403':
          $ref: '#/components/responses/Forbidden'
        '422':
          $ref: '#/components/responses/ValidationFailed'
        '429':
          $ref: '#/components/responses/TooManyRequests'
        default:
          $ref: '#/components/responses/Error'
      security:
        - accessToken: []
components:
  headers:
    X-RateLimit-Limit:
      description: Requests allowed in the current window.
      schema:
        type: integer
    X-RateLimit-Remaining:
      description: Requests left in the current window.
      schema:
        type: integer
    Retry-After:
      description: Seconds until the window resets.
      schema:
        type: integer
    X-RateLimit-Reset:
      description: When the window resets.
      schema:
        type: string
        format: date-time
  schemas:
    SenderClassification:
      type: object
      properties:
        object:
          type: string
          const: sender_classification
        reason:
          type:
            - string
            - 'null'
          enum:
            - auto_reply
            - automated_notice
            - bulk
            - calendar_invite
            - helpdesk_autoresponder
            - no_reply_sender
            - notification_sender
            - null
        customer:
          type:
            - object
            - 'null'
          properties:
            name:
              type:
                - string
                - 'null'
            address:
              type: string
          required:
            - name
            - address
        outcome:
          type:
            - string
            - 'null'
          enum:
            - automated
            - customer
            - form_submission
            - ignore
            - transcript
            - null
        ruleId:
          type:
            - string
            - 'null'
        detector:
          type: object
          properties:
            reason:
              type:
                - string
                - 'null'
              enum:
                - auto_reply
                - automated_notice
                - bulk
                - calendar_invite
                - helpdesk_autoresponder
                - no_reply_sender
                - notification_sender
                - null
            enabled:
              type: boolean
          required:
            - reason
            - enabled
        decidedBy:
          type:
            - string
            - 'null'
          enum:
            - default
            - detector
            - rule
            - null
        ruleName:
          type:
            - string
            - 'null'
        droppedBy:
          type:
            - string
            - 'null'
          enum:
            - auto_reply
            - bounce
            - null
        replySafe:
          type: boolean
        rules:
          type: array
          items:
            type: object
            properties:
              name:
                type: string
              id:
                type:
                  - string
                  - 'null'
              enabled:
                type: boolean
              conditions:
                type: array
                items:
                  type: boolean
              matched:
                type: boolean
              exceptions:
                type: array
                items:
                  type: boolean
            required:
              - name
              - id
              - enabled
              - conditions
              - matched
              - exceptions
      required:
        - object
        - reason
        - customer
        - outcome
        - ruleId
        - detector
        - decidedBy
        - ruleName
        - droppedBy
        - replySafe
        - rules
    Error:
      type: object
      description: Every error response, whatever the status (app/exceptions/handler.ts).
      properties:
        error:
          type: object
          properties:
            type:
              type: string
              enum:
                - api_error
                - authentication_error
                - invalid_request_error
                - permission_error
                - rate_limit_error
            code:
              type: string
              description: Stable, machine-readable error code.
            message:
              type: string
            requestId:
              type: string
            fields:
              type: array
              description: Per-field problems, on validation errors.
              items:
                type: object
                properties:
                  field:
                    type: string
                  code:
                    type: string
                  message:
                    type: string
                required:
                  - field
                  - code
                  - message
          required:
            - type
            - code
            - message
            - requestId
      required:
        - error
  responses:
    Unauthenticated:
      description: Missing or invalid credentials (`authentication_error`).
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    Forbidden:
      description: The credential may not do this (`permission_error`).
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    ValidationFailed:
      description: The request has invalid fields (`validation_failed`).
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    TooManyRequests:
      description: Rate limited (`too_many_requests`).
      headers:
        X-RateLimit-Limit:
          $ref: '#/components/headers/X-RateLimit-Limit'
        X-RateLimit-Remaining:
          $ref: '#/components/headers/X-RateLimit-Remaining'
        Retry-After:
          $ref: '#/components/headers/Retry-After'
        X-RateLimit-Reset:
          $ref: '#/components/headers/X-RateLimit-Reset'
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    Error:
      description: Any other error, in the same envelope.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
  securitySchemes:
    accessToken:
      type: http
      scheme: bearer
      bearerFormat: oat_…
      description: An access token, bound to one account.

````

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